"Just add more" has become the expression for companies to keep customers buying the latest model. But is that the best way to keep your customers happy?
All good things must come to an end. Seven years on after an intensive week of testing the Leica CL in the Highlands of Scotland, how did it perform? Was it a "keeper" and why did Leica kill it off?
Some relationships are meant to be, no matter how innocently and unassumingly they start out. Tom Lane's relationship with Leica is not a brittle affair, but one that accommodates differences as it grows.