Home Tech Cable broadband is never missed until it isn’t there

Cable broadband is never missed until it isn’t there

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You never miss something until you lose it. I’ve written many complimentary words about Virgin Media’s UK cable service in the past. In over 15 years I have never had any serious trouble until yesterday. The cable broadband went off at 8 am. I did all the usual things, including rebooting the modem and then went out, fully expecting everything to be back to normal when I got back in the afternoon. It wasn’t. Still no broadband and, tellingly, the cable TV was also dead.

Today, when I had written several blog posts needing Mac finishing, I’m stuck with iPad and iPhone, both with their 3G connections. I feel cut off from the world and I realise just how much I have come to rely on having a constant 50 MB/sec reliable broadband service.

Virgin’s engineer will call tomorrow morning. I suspect it must be a physical cable problem, either here or at the cluttered junction box at the end of the street. Only two weeks ago I called the engineers because of an intermittent break in the TV signal. Now I’ve lost everything. Perhaps mice are the culprits. Above all, I dread the need for major recabling work which could take days or, even weeks. It is an old installation. Fingers crossed that it can be mended easily.

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